Restaurant Staffing “Hospitality is almost impossible to teach. It’s all about hiring the right people.” – Danny Meyer Let’s cut the chase and admit that the dining experience is not just about customer service, but also it is about hospitality. To deliver the best hospitality, you need the best people working for your restaurant. When we asked restaurant owners about their biggest pain points, 30% of them said staffing is…

Interview questions Lean on your people-skills and long-term vision here. Imagine what you want your restaurant to look and feel like, and customise questions that help you answer whether this person is potentially your new teammate. Front-of-house staff interview questions What is your restaurant experience? What do you love about working in a restaurant? Tell me about your ability to work under pressure. Why do you want to…

Boosting talent attraction and retention in times of uncertainty With the UK pay growth slowdown and stubbornly high inflation resulting in a prolonged cost of living crisis, companies find it incredibly tough to attract and hold on to the best talent. According to recent reports, people are voluntarily quitting jobs faster than businesses can replace them. However, as 2023 unfolds, remember that new challenges also create new opportunities.…